Welcome to the Silverado Community!
The new keypads have been installed at the pool gates. Residents that previously used a pool fob to access the pool area will be transitioned to an access pin; new residents must follow the instructions for registering a pin prior to receiving access. Click on the following link for information on how to register: https://www.silveradocdd.org/index.cfm?id=609#faqs
Residents will be notified via email of their newly assigned pin. If you would like to receive your pin via email, click on the following link to submit a request: https://forms.gle/GZMXVgXJHtJKCufd8
Emails are sent out daily. If you submitted a request and did not receive your pin by the end of the week, kindly send an email to the Amenity Manager by clicking on the following link: https://firstname.lastname@example.org&sendname=Teeanna%20Kamalu
During this transition, please use the temporary code "7404#" to gain access until you have received your new pin.
- Pool Access/Amenity Center Reservations
- HOA Information
- Frequently Asked Questions (FAQs)
- Amenity Documents
The pool is open to residents of the community from dawn until dusk. Residents can access the pool area during these hours by using their registered 4-digit access code (commonly referred to as a “pin”).
To gain access to the community pool after registering a pin, enter the pin followed by “#” on the keypad; open the pool gate immediately as the gate only releases for a short time.
***PLEASE PRESS THE BUTTONS ON THE KEYPAD FIRMLY AND SLOWLY TO ENSURE THAT THE SYSTEM RECOGNIZES THE ENTRY***
Amenity Center Reservations
The amenity center is open to the residents of Silverado from dawn until dusk. Residents are not required to reserve the space, however, the option is available if you would like to host a private event. To reserve the space, you will need to fill out the “Amenity Center Areas Rental Agreement”, sign the last page, and return the signed agreement (plus any applicable fees) to the Amenity Manager.
Check the availability of the amenity center on the Silverado CDD Events calendar here: https://www.silveradocdd.org/event.cfm
Amenity Manager Scheduled Hours
The Amenity Manager's office hours are as follows:
Monday & Wednesday: CLOSED
Tuesday, Thursday, Friday: 9:00 AM - 3:00 PM
CLOSED FOR LUNCH FROM 12:00 PM - 1:00 PM DAILY
Jump to: Frequently Asked Questions (FAQs)
The CDD manages and maintains all common areas of the community such as, front entry features, landscaping at the entrances and parks, lighting issues, turf fertilization and pest control. The HOA is responsible for maintaining and enforcing all of the covenants, conditions, and restrictions related to the use of each homeowner’s property, including their front yard and back yards.
Artemis Lifestyles, formerly Titan Management, is the new management company for Silverado. Artemis is responsible for managing the following matters:
- Architectural Applications
- Violation inspections and enforcement activity
- Collection of the homeowner assessments
If you have any issues or concerns, contact email@example.com or you may call (407) 705-2190.
Check out the Artemis Lifestyles Silverado HOA website for more information - https://www.artemislifestyles.com/community/silverado/.
Coleen Verdon is the new manager for Silverado. Coleen will be performing monthly inspections of the property to keep Silverado a premier community in the area. She will also be managing the Architectural Review process with the Board. Coleen may be contacted at firstname.lastname@example.org or at (407) 923-4241.
Questions About Your Account
If you have a question about your account, you may contact the Titan account representative for Silverado, Patty Dove. Patty may be contacted via email at email@example.com or at (407) 705-2190 ext. 168.
Architectural Review Board (ARB)
Should you wish to make ANY exterior changes to your home or property, please contact Artemis at https://www.artemislifestyles.com/ and look for the ARB Request tab. You may also go to https://www.titanhoa.net/ticket/arb/index.php. The online application may take up to one month for approval, but we make every effort to turn the applications around as quickly as possible!
Spectrum Bulk Account Customer Service
If you are experiencing an issue with your cable or internet, please contact Spectrum at (855) 285-3020. Make sure to mention that you are a bulk customer at Silverado HOA.
Jump to: Frequently Asked Questions (FAQs)
How do I access the amenities at Silverado?
Residents of Silverado can access the amenities using a 4-digit access code. The 4-digit access code must be registered with the CDD before it can be used to gain access to the amenities. To register your 4-digit access code, please follow the instructions listed below. PLEASE NOTE: This registration is in addition to your registration with the HOA and is used for internal purposes ONLY.
For Homeowners & Renters:
1) Download Amenity Access & Registration Form
Click on the link to download the Amenity Access & Registration Form - https://www.silveradocdd.org/com/33/documents/ACC85619-4201-0A8E-0002F5FC3E7EF239.pdf
2) Complete the form
You can either complete the form on your computer using the fill in PDF fields or you can print it out and complete it by hand.
3) Submit the form
Return the completed form and verification documents to the Amenity Manager via email to firstname.lastname@example.org or via regular mail to 15310 Amberly Drive, Suite 175, Tampa, Florida 33647.
Acceptable verification documents include:
- Proof of ID (driver’s license, valid state issued photo ID, or military ID)
- Proof of Residency (copy of deed, closing document, or current utility bill)
4) Add "AmenityManager@dpfg.com" to your Contact List
To make sure that emails sent from the Amenity Manager are delivered to your main email inbox, please make sure to add "email@example.com" to your email contact list.
Applications are processed in the order that they are received.
Activation times may vary based on the volume of applications being submitted to the Amenity Manager.
Jump to: Amenity Documents
What do I do if my pool access pin stops working?
To reset your pool access pin, send the Amenity Manager an email with your property information, including resident name, property address, and neighborhood name.
The previous owners provided me with a pool access pin but it is not working. What do I do?
When residents vacate the community, the registered pin(s) for the household are deactivated unless ownership is transferred over to the new owner or renter. To request the transfer, send the Amenity Manager an email with your property information, including resident name, property address, neighborhood name, and pool access pin(s).
Can I bring a guest to the pool?
The pool at Silverado is for residents and their guests only. Residents must accompany their guests to the pool and must not leave their guests unattended. Residents are held responsible for the actions of their guests and are held responsible for any damage caused by their guests.
Are there any age restrictions for accessing the pool?
A parent or responsible adult (over 18 years of age) must accompany anyone under the age of 18.
I am new to the community and would like to be informed about upcoming events. Does my community have an events calendar?
Yes, the event calendar can be found on the Events page. Please note that the event calendar only advertises the events that were reserved through the CDD, such as the meetings held by the Board of Supervisors, and private events where a rental agreement or a written request was submitted to the CDD.
Is there a cost to reserve space at the amenity center?
A refundable security deposit of $300.00 is required to reserve space at any of the covered patio areas at the pool.
How long can I reserve the amenity center?
The amenity center can be reserved for a maximum of four (4) hours.
There's a streetlight in my community that appears to be malfunctioning. Who do I contact?
Contact your local electric company to report streetlights or area lights that are out or malfunctioning.
I spotted a gator in my community! Who do I contact?
Contact the Florida Fish & Wildlife Conservation Commission to report fish kills, wildlife emergencies, sightings, and any other related wildlife concerns.
The trash has not been picked up in quite some time. Who do I contact?
Contact the company that services your neighborhood to report a missed trash or recycling pick up or any other trash related issues. PLEASE NOTE: Trash or recycling bins that are not easily accessible to the hauler will not be picked up. Parking in the street on designated trash and/or recycling days is the most common cause of a missed pickup.
TIP: Speaking with the hauler directly may reduce your wait time significantly.